About Us
Dgital Customized Solutions trading as Paradigm Management Consulting (PMC) was founded as a niche service provider focusing on bullying in the workplace.
As a training provider of behavioural change interventions, we have tailored our service offering and value proposition on the spirit and principles embodied in the EE Amendment Act (Act 55 of 1998) and the code of good practice on the prevention and elimination of violence and harassment in the world of work as per the recommendations of the International Labor Organization.
We specialize in bullying in the workplace interventions targeted at assisting employers and employees alike on the dynamics of bullying, steps to deal with and eradicate bullying, and the economic impact of bullying to the organization.
We are also SACE accredited and have school bullying training and awareness workshops for educators, school governing body members, staff and non-staff members and educators can receive CPD points on completion of our workshops.
We have instructor led training programs consisting of classroom training, online instructor led training, group role plays, videos and interactive discussions aimed at identifying and understanding bullying in the workplace, the interpersonal dynamics of bullying, applying emotional intelligence and understanding conflict management in the workplace as resilience to overcome the effects of bullying.
Our school bullying workshops are SACE accredited and focusses on identifying and understanding bullying and cyberbullying in schools, the community, and the workplace. The workshops also delve into the legal framework and recourse available to victims in schools and addresses questions such as can my 10-year-old go to jail for bullying? This course explores the dynamics of unconscious bias, gender equity and equality and the role of emotional intelligence as techniques and remedies to understand and eliminate bullying in schools.
We also offer faith-based workplace bullying training based on the dynamics of bullying, emotional intelligence and Christian doctrine and theology. This offering extends to schools that are faith based and Christian centred.
At Paradigm we are exceptionally passionate about the eradication of this deviant behaviour and regularly drive awareness through written article publications, speaking on radio and presenting on company and tertiary institution webinars to empower both employer, employee and student alike.
What is Workplace Bullying?
Our vision is to be recognised by our clients as a trusted, respected and preferred professional service provider in the behavioural change management and workplace wellness disciplines, specifically pertaining to bullying, harassment, victimisation and discrimination.
As an organisation, we will:
Continuously strive to deliver excellence in our endeavours and commitment towards making a substantive contribution to transforming the world of work, where the philosophy of UBUNTU – are embraced by all stakeholders.
Remain steadfast in our commitment to emphasising the human aspect, through teaching that the value, dignity, safety, welfare, health, beauty, love and development of the human being are to come first and should be prioritised before all other considerations, particularly in modern times, before economics, financial and political factors are taken into account.
Empower and enable our clients to operationalise their initiatives to inculcate and foster an organisational culture that embodies the values of solidarity, compassion and respect as enshrined in the principles of equality and human dignity of personality in the Constitution.
Our mission is to serve as the catalysts of behavioural change and enable our clients to adopt a ZeroTolerance approach towards bullying, harassment, victimisation and discrimination in the organisation.
As an organisation, we will:
1 Forge sustainable partnerships with our clients through capacity building and skills transference and to bring about organisational excellence through driving best practice and ethical standards in workplace behaviour.
2 Drive and support change management initiatives and campaigns geared towards creating an organisational culture of harmony and wellness that is conducive for optimal human performance and productivity.
3 Grow our footprint through expanding our local and international networks with experts in the fields of inter alia employee relations, standards and ethical behaviour in the workplace, imparting our knowledge on leading best practice trends to our clients, through our advisory and advocacy services.
That’s why we aim to assist organisations to transform its culture through instilling values of UBUNTU premised on mutual respect, dignity and understanding, also to instil a climate that is conducive and stimulates behavioural change.
Our objective outcomes are to enhance leadership development, improve employee engagement and accountability, to increase the in-house skills and capacity and to manage deviant behaviours that foster disharmony, disputes and conflicts that manifest as bullying, harassment and victimisation, be it real or perceived.
Following a collaborative consultation and risk assessment, we will make recommendations to effectively manage inter-employee relations and combat bullying, harassment, and discrimination in the workplace.